Articles

 421 Command timeout

If you have received the following error messages in your email logs file, it might be due to...

 Bounced Email Troubleshooting

For each of the bounced email message that you received, it contains important information that...

 Change SMTP Port

Problem:    Changing SMTP port from 25 to 587 Solution: Microsoft Outlook and...

 Configure IMAP for iPhone or iPad

Follow these steps to create an IMAP email account to an iOS device : On the iPhone, tap...

 cPanel - Per Account Email Sending Limit

1. Login to the WHM Server2. Go to "List Accounts"3. Search for the respective domain name4....

 Creating an Auto Responder for Email in SmarterMail

To set up the Auto-Responder, simple log into your Smartermail Webmail. Once you are logged in,...

 Display Email Headers - Email Client

Microsoft OutlookOutlook 2013, 2010: Double click on the email message to open it in a new...

 Display Email Headers - Hotmail (Outlook.com) / GMail / Yahoo

Gmail :Double click on the email to open it, click on the down arrow which named as "more" on the...

 Email Migration - Gmail Account Setting

In order to migrate your Gmail account to our server, some setting need to turn off on your Gmail...

 Outlook - Check version

1. Start Outlook.2. On the Help menu, click "About Microsoft Office Outlook".3. Verify the...

 Port Numbers

Here is a list of standard ports you need to set for email clients. Services Normal...

 SmarterMail - Add New Account (Autodiscover)

Applies:   Outlook 2013   1. Open Outlook2. Go to "File"3. Click on "Add Account"4. Fill in the...

 SmarterMail - Change Password

1. Login to your company webmail2. Click Settings (Looks like a gear at the left panel)3. Click...

 SmarterMail - How to display Chinese character

By default, the SmarterMail does not enable the Chinese charactoer. 1) Login to your Smartermail...

 SmarterMail - iPhone Outlook Calender Sync

1. Open the settings application.2. Select Mail, Contacts, Calendars.3. Select Add Account.4....

 SmarterMail - Outlook Calender Sync

1. From your computer that has Microsoft Outlook installed, log in to the SmarterMail web...

 SmarterMail Date Format

The date format in Smartermail webmail depends upon your browser's locale / language settings....

 Spam Engine Ruleset

Some explainations on the spam ruleset that has been flag in your email. Rule Name...